How Can We Help You?
Below you'll find detailed answers to our most frequently asked questions. Can't find what you're looking for? Contact us directly.
General Information
1. What is Skillionary?
Skillionary is a premium digital knowledge platform offering downloadable resources across multiple categories including technology tutorials, AI tools, productivity hacks, and alternative research. We deliver high-value content with maximum privacy and minimum cost.
2. What makes Skillionary different?
Unlike traditional platforms, we offer:
- No mandatory accounts or registration
- Zero tracking of user activity
- Direct pricing with no hidden fees
- Lifetime access to purchased content
- Strict no-log policy for all transactions
Purchases & Downloads
3. How do I download a product?
Immediately after payment confirmation, you'll receive:
1. A secure download link sent to your email
2. Direct access from your purchase confirmation page
3. 24/7 access through our automated delivery system
All links remain active for 30 days with unlimited downloads during this period.
4. What payment methods do you accept?
We currently support:
- Credit/Debit Cards (via secure processors)
- PayPal
- Cryptocurrencies (BTC, ETH, LTC)
All payments are processed through PCI-compliant gateways. We never store your payment details.
5. Can I get a refund?
Due to the digital nature of our products, we generally don't offer refunds after download. However:
- Technical issues: We'll provide replacement files
- Wrong purchase: Contact us within 24 hours
- Undelivered products: Full refund available
Email support@skillionary.com with your order details.
Privacy & Security
6. How do you protect my privacy?
Our privacy measures include:
- No account requirement for purchases
- Anonymous payment options available
- Zero tracking pixels or analytics
- Automatic deletion of download records after 30 days
- Encrypted transaction processing
Read our full Privacy Policy for details.
7. Do you store my payment information?
Absolutely not. All payments are processed through secure third-party processors (PayPal, Stripe, etc.). We only receive confirmation of your payment, never your actual payment details.
Technical Support
8. I didn't receive my download link
First, please check your spam folder. If it's not there:
1. Wait 10 minutes (some payment processors take time)
2. Email support@skillionary.com
3. Include your payment receipt or transaction ID
We'll respond within 24 hours (usually faster) with your download.
9. The file won't open - what should I do?
Most common solutions:
- Ensure you have the right software (PDFs need a reader, etc.)
- Try downloading again (corrupted downloads happen)
- Check file extension matches product description
- Contact us for replacement if issues persist
We test all files before listing, but technical issues can occur.
10. Can I share my purchased files?
All products are licensed for personal use only. Sharing violates our Terms of Service and may result in:
- Account termination (if applicable)
- Legal action for commercial redistribution
For multi-user licenses, please contact us for enterprise options.
Ready to Get Started?
Browse our premium content library with complete anonymity and zero tracking.