No Standard Returns for Digital Products
Because all Skillionary products are digital downloads, we do not offer refunds or returns once the purchase is completed and the download link has been accessed.
Why no returns? Unlike physical goods, digital products cannot be "returned" - once downloaded, the content cannot be revoked or deleted from your device.
We provide detailed descriptions and previews for all products to ensure you know exactly what you're purchasing before completing your order.
When We Can Help
🔗 Missing Download Link
If you didn't receive your download link after purchase, we'll resend it immediately - just contact us with your order details.
⚡ File Issues
If the file is corrupted or doesn't match the product description, we'll provide a replacement file at no cost.
🤝 Wrong Purchase
Accidentally bought the wrong product? Contact us within 24 hours - we may be able to exchange it before download.
🔒 Access Problems
Having trouble accessing your purchased content? We'll verify your purchase and restore access if your download link expired.
Need Assistance?
For any issues with your purchase, please contact our support team. We're committed to resolving legitimate problems fairly.
Contact Support